Frequently Asked Questions


  • Can I place a special order online?
    Sorry, not at this time. Please call the bakery at 206.789.1463 for more information on special orders.

    Prepaid Cards

  • Can I check my prepaid card balance online?
    Unfortunately no. You can check your balance in-store at Cafe Besalu or at any Herkimer Coffee retail location. Also, if you contact us with your card number we will reply with your current balance.
  • Does my Cafe Besalu prepaid card work at Herkimer Coffee locations?
    Indeed! Cafe Besalu prepaid cards may be redeemed at any Herkimer Coffee location and Herkimer Coffee prepaid cards may be redeemed at Cafe Besalu.