Frequently Asked Questions

    General

  • Can I place a special order online?
    Sorry, not at this time. Please call the bakery at 206.789.1463 for more information on special orders.
  • Do you make Kouign-amann’s?
    We do not make Kouing-amanns and actually we never have. A Seattle Met Magazine article mentioned that we do, but it was incorrect. We have many other croissant dough based pastries which we are very fond of!

    Prepaid Cards

  • Can I check my prepaid card balance online?
    Yes! Here’s the link: Check prepaid card balance.
  • Does my Cafe Besalu prepaid card work at Herkimer Coffee locations?
    Indeed! Cafe Besalu prepaid cards may be redeemed at any Herkimer Coffee location and Herkimer Coffee prepaid cards may be redeemed at Cafe Besalu.